Smart Queue & Token Platform

The future of waiting is now.

ZapQ helps clinics, hospitals, banks, salons, offices and service centers manage queues, tokens, displays and customer experience — beautifully.

No public signup — managed by ZapQ Team Installable PWA Real-time updates

Now Serving

A102

Counter 3

Waiting

14

~ 18 min

Completed Today

236

+12% vs yesterday

Features

Everything you need to run a flawless queue

From token generation to display screens — ZapQ ships a complete toolkit out of the box.

QR Token Generation

Customers scan a branded QR to join the queue in seconds.

Front Desk Tokens

Staff create tokens manually and share via SMS or WhatsApp.

Display Screens

TV-optimized full-screen live queue with animations.

Voice Alerts

Clear English announcements: ‘Token A102, Counter 3’.

SMS OTP Verification

Verify customers securely before issuing tokens.

WhatsApp / SMS Sharing

Send live token tracking links to customers instantly.

Client Branded Pages

Every client gets their own theme, logo and colors.

Reviews & Analytics

Track wait time, performance, ratings and feedback.

Installable PWA

Works on mobile, tablet, desktop and big screen TVs.

How it works

From setup to serving in 4 steps

01

ZapQ creates your account

Our team sets up your company, branding and admin login.

02

Configure queue sectors

Add counters, services, voice messages and QR codes.

03

Customers join the queue

Scan QR or get a link from front desk — no app needed.

04

Serve & delight

Live displays, voice alerts and reviews — all in one place.

Industries

Built for every front desk

Clinics & Hospitals

Banks & Finance

Salons & Spas

Service Centers

Government Offices

Hospitality

Pricing

Simple plans. Talk to us for pricing.

Every ZapQ account is provisioned by our team to match your scale.

Starter

For small clinics and single-counter setups.

Contact/ team

  • 1 branch
  • 3 queue sectors
  • 2 team admins
  • 1 display screen
  • Email support
Most popular

Growth

For multi-counter businesses scaling fast.

Contact/ team

  • Up to 3 branches
  • 15 queue sectors
  • 10 team admins
  • 5 display screens
  • Priority support

Enterprise

For hospitals, banks and large networks.

Custom

  • Unlimited branches
  • Unlimited sectors
  • Unlimited staff
  • Unlimited displays
  • Dedicated success manager
FAQ

Questions, answered.

Ready to zap the wait?

Request a personalized demo. Our team will set up ZapQ for your business.