Everything you need to run a flawless queue
From token generation to display screens — ZapQ ships a complete toolkit out of the box.
QR Token Generation
Customers scan a branded QR to join the queue in seconds.
Front Desk Tokens
Staff create tokens manually and share via SMS or WhatsApp.
Display Screens
TV-optimized full-screen live queue with animations.
Voice Alerts
Clear English announcements: ‘Token A102, Counter 3’.
SMS OTP Verification
Verify customers securely before issuing tokens.
WhatsApp / SMS Sharing
Send live token tracking links to customers instantly.
Client Branded Pages
Every client gets their own theme, logo and colors.
Reviews & Analytics
Track wait time, performance, ratings and feedback.
Installable PWA
Works on mobile, tablet, desktop and big screen TVs.
From setup to serving in 4 steps
ZapQ creates your account
Our team sets up your company, branding and admin login.
Configure queue sectors
Add counters, services, voice messages and QR codes.
Customers join the queue
Scan QR or get a link from front desk — no app needed.
Serve & delight
Live displays, voice alerts and reviews — all in one place.
Built for every front desk
Clinics & Hospitals
Banks & Finance
Salons & Spas
Service Centers
Government Offices
Hospitality